A better way to deal with mould in your property.
We understand. You want the mould gone, for good.
We help homeowners, landlords and property professionals deal with mould properly by identifying the real cause, not just cleaning the surface.
Damp and mould problems shouldn’t simply be accepted. Whether they appear in your own home or in a property you’re responsible for managing. Left unresolved, they can affect comfort, wellbeing, and the condition of the property itself.
Our role is to investigate the cause, address the mould professionally, and explain clearly what’s happening and why.
With a calm, thorough and professional approach, we help return homes and properties to safe, comfortable environments, and give you confidence that the issue has been properly understood and dealt with.
But why should you trust ClearCo with your property?
Fully insured, so you can relax.
We take your property and your trust seriously. ClearCo is fully insured, which means you’re protected from the moment we step through the door. It’s one less thing for you to worry about, and part of doing the job properly and responsibly.
Trusted by homeowners and businesses.
We’re trusted by homeowners, landlords, letting agents, and property managers across the South East.
Whether it’s a single room or a larger building, people choose us because we turn up when we say we will, explain what’s going on clearly, and treat every property with care. We leave spaces cleaner, safer, and more comfortable to live in.
Trained specialists, not just cleaners.
Our team is trained specifically in mould remediation. That means we don’t just clean what you can see, we investigate why the mould is there in the first place. From moisture readings to clear recommendations, everything we do is based on understanding the cause, so the right steps can be taken moving forward.
Customers that have trusted ClearCo...
A clear, calm process with no surprises.
Dealing with damp and mould can feel overwhelming, especially when you’re not sure what the next step should be. Whether you’re addressing it in your own home or managing it within a property, knowing what to expect makes a real difference.
That’s why our approach is clear, structured and fully explained at every stage. You’ll always understand what we’re doing, why we’re doing it, and what comes next, giving homeowners, landlords and property managers confidence that the situation is being handled properly.
Our Approach.
1. We listen first.
Every property — and every situation — is different.
We begin by understanding what you’ve experienced: what you’ve noticed, how the space is used, how long the issue has been present, and any concerns you may have. This helps us build a clear picture of what’s happening and ensures nothing important is overlooked.
Whether you’re living in the property or responsible for managing it, you’ll never feel rushed, dismissed or judged.
2. We explain the plan before any work starts.
Before any work begins, we take the time to talk you through exactly what we’re going to do.
We explain:
What checks we’ll carry out
What we’re looking for
How the process works
What the possible outcomes might be
This ensures there are no surprises and no pressure, just clear, straightforward information so homeowners, landlords and property managers understand exactly what to expect.
3. We carry out a full investigation
Mould is a symptom. The cause is usually moisture.
We carry out a thorough investigation to understand why mould has appeared, which may include:
Visual inspection of affected areas
Photos and visual evidence where helpful
Moisture readings within walls, ceilings and materials
Humidity, temperature and dew point readings
Identification of condensation, ventilation or water ingress issues
Without this step, mould almost always comes back, which it’s included with ALL our packages!
4. We treat the mould properly
Once the cause is understood, we treat the mould using our four-stage mould treatment process, designed to remove contamination thoroughly and safely.
This isn’t a quick wipe-down or cosmetic clean.
It’s a professional treatment carried out in the right way, based on what we’ve found during the investigation.
5. We provide a clear written report and next steps.
Once the work is complete, you’ll receive a clear written report outlining:
What we found during the investigation
What work was carried out
Supporting readings and observations
Practical, tailored recommendations to help reduce the chances of mould returning
This provides clarity and reassurance, as well as a professional record that can be referred back to.
You’re supported from start to finish.
Our role isn’t just to treat mould, it’s to help you understand the problem and feel confident that it’s been dealt with properly. We’re here to guide you through the process and take the stress out of it.
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FAQs
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Black mould can pose health risks, particularly for children, older people and those with respiratory conditions. Professional treatment ensures mould is dealt with safely, spores are controlled, and the underlying moisture issue is identified rather than ignored.
Check out our blog on black mould in bathrooms -
Mould returns when moisture problems aren’t addressed. This can include ongoing condensation, inadequate heating or ventilation, cold surfaces, or hidden damp. Without tackling these factors, mould is likely to reappear even after cleaning.
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Yes. We provide clear, professional reports outlining findings, moisture readings, and practical recommendations. These are suitable for landlords, letting agents and property managers who need documented evidence and guidance.
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We’re based in Kent and work across the South East of England, including London, Essex, Surrey and Sussex. If you’re unsure whether we cover your area, just get in touch and we’ll confirm availability.
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Treating mould without addressing ventilation, humidity or temperature differences only offers a short-term fix. Where required, we provide practical guidance on airflow, extraction and moisture control to support long-term results.
Check out out blog on damp and condensation. -
Yes. Our process is designed to be carried out safely in occupied properties, using professional-grade products and controlled methods. We’ll always explain what we’re doing and provide guidance during and after treatment.
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We aim to respond the same day and work around your availability wherever possible, but 9 times out of 10, we can get a team to you the same week. Once we understand the issue, we’ll advise on next steps and suitable timescales.