Our Process
Every mould issue deserves more than a surface treatment. Our structured process is designed to identify the cause, deliver the right solution and provide the evidence property professionals need to manage issues with confidence.
Why Process Matters.
Most mould issues aren't caused by mould. They're caused by moisture.
Treating visible mould without understanding why it has developed often leads to repeat problems, unnecessary costs and frustrated tenants.
That's why every ClearCo project follows the same structured process.
We investigate first. We resolve the issue properly. We provide the documentation and recommendations needed to protect the property moving forward.
Stage One.
Investigate.
Understand the cause before recommending the solution.
Every property is different.
Before recommending any work we complete a structured investigation to understand why mould has developed and what is contributing to it.
Our Investigations Include:
Visual Inspection
Moisture Mapping
Humidity & Dew Point
Temperature Monitoring
Thermal Imaging
Ventilation Assessment
Occupancy Discussion
External Building Inspection
Photographic Evidence
Outcome.
Every investigation results in clear findings, practical recommendations and a proposed scope of works based on evidence, not assumptions.
Stage Two.
Resolve.
Deliver the right solution.
No two mould issues require exactly the same approach.
Based on our findings we develop an appropriate remediation strategy for the property.
This may include
Professional Mould Remediation
Removal of Contaminated Materials
Mechanical Drying
Ventilation Improvements
Extractor Fan Installation
Moisture Management
Associated Remedial Works
Our Principle.
We don't simply clean mould.
We resolve the issue wherever our scope allows and clearly identify where additional specialist trades may be required.
Stage Three.
Protect.
Confidence through evidence.
Every project concludes with professional documentation to support future property management.
Every ClearCo report includes:
Before & After Photographs
Environmental Readings
Moisture Readings
Works Completed
Observations
Recommendations
Compliance Records
Future Maintenance Advice
Why this matters.
Professional documentation provides property managers with a clear record of what was found, what was completed and what recommendations remain outstanding.
Supporting Compliance.
Housing providers and property managers face increasing expectations around documenting investigations and demonstrating appropriate action.
Our structured process helps support these responsibilities through professional reporting, photographic evidence and clear recommendations.
We don't offer legal compliance advice, but we provide the documentation and evidence needed to support effective property management.
The ClearCo Standard
Every project will...
✓ Identify the cause before recommending treatment.
✓ Be supported by evidence.
✓ Follow a structured process.
✓ Be documented professionally.
✓ Leave the client with confidence
Ready to investigate your property?
Whether you're managing one property or an entire portfolio, ClearCo provides complete mould management through investigation, professional remediation and evidence-led reporting.
Frequently Asked Questions
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Professional mould remediation goes beyond surface cleaning. It includes identifying the affected materials, safely treating and removing active mould, controlling spores during the process, and assessing the moisture source that allowed the mould to develop in the first place.
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Yes. Standard mould cleaning typically removes visible staining only. Mould remediation focuses on killing active mould growth, reducing airborne spores, and addressing contributing factors such as condensation, humidity or damp materials to help prevent recurrence.
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Yes. Black mould (Stachybotrys chartarum) is commonly found during mould remediation works. It requires careful handling and professional treatment to ensure it’s dealt with safely and effectively.
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Mould remediation significantly reduces the likelihood of mould returning when the underlying moisture issue is addressed. If contributing factors such as poor ventilation, high humidity or water ingress remain, mould can reappear over time.
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Yes. We regularly carry out mould remediation in rental properties and managed buildings. Our service includes clear documentation, moisture readings and practical recommendations, supporting landlords, letting agents and property managers.
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In most cases, mould remediation can be completed while the property remains occupied. We’ll always advise if any temporary precautions are needed based on the scale and location of the work.
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Timescales vary depending on the extent of the mould and the materials affected. Smaller areas may be treated in an hour or two, however, if it’s a larger project you might be looking at a full day.
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We provide professional mould remediation across Kent and the wider South East of England, including London, Essex, Surrey and Sussex.